TERMS & CONDITIONS — Lutete Store (Printify‑Integrated Store)

(Version 1.0 — June 2026)

1. About Us

Lutete (“we”, “our”, “the Store”) operates as an online print‑on‑demand store using Printify as our production and fulfilment partner. Website: https://lutetestore.myshopify.com Email: Zealoriginals@outlook.com Location: United Kingdom

We design products; Printify and its network of print providers manufacture and ship them.

2. How Our Service Works

When you place an order:

• You purchase a product designed by us.

• Printify forwards the order to one of its third‑party print providers.

• The print provider manufactures and ships the item directly to you.

• Your contract for fulfilment (production + shipping) is partially performed by Printify’s print providers.

By ordering from our store, you agree to these Terms.

3. Products & Colours

All products are made to order. Colours, placement, and scale may vary slightly due to:

• Screen display differences

• Print provider equipment

• Manual production variations

These variations are not considered defects.

4. Pricing & Payment

Prices are displayed in your local currency where possible. Payment is taken at checkout. We reserve the right to update prices at any time before purchase.

5. Shipping & Delivery

Shipping times vary depending on:

• The print provider assigned by Printify

• Your delivery location

• Seasonal demand

Estimated delivery times are shown at checkout but are not guaranteed.

Once an order is placed, it immediately enters production and cannot be cancelled.

6. Returns, Refunds & Replacements

Because all items are custom‑printed, we do not accept returns for:

• Change of mind

• Ordering the wrong size

• Disliking the design

We DO offer replacements or refunds for:

• Damaged items

• Misprints

• Incorrect items

• Manufacturing defects

To request a replacement, email us within 14 days of delivery with:

• Order number

• Photos of the issue

• Description of the problem

We will submit the claim to Printify on your behalf. Printify’s print provider must approve the claim before a replacement is issued.

7. Order Issues & Lost Packages

If your order is lost in transit, we will open a Printify investigation. If the carrier confirms loss, a replacement will be issued.

We are not responsible for:

• Incorrect addresses entered by the customer

• Delays caused by customs or carriers

• Items marked as “delivered” by the carrier

8. Intellectual Property

All designs, branding, and content on this store are owned by Lutete. You may not copy, reproduce, or resell any content without permission.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect or consequential losses.

• Our total liability is limited to the amount you paid for the product.

• Printify and its print providers are independent contractors and not our employees.

10. Governing Law

These Terms are governed by the laws of England & Wales.

11. Contact

For any questions or issues: Email: Zealoriginals@outlook.com